THE BOUTIQUE OPERATING REVIEW / BY THEGMDESK

See the month.
See what matters.

A considered monthly operating review for boutique hotels, villas and small resorts.

Bring your completed reports together, see what needs attention, and turn the numbers into a more useful conversation.

$67 USD · One-time purchase · Single-business license

01 / THE REVIEW DASHBOARDAN ACTUAL VIEW FROM THE WORKBOOK
Made for the monthly conversation, not another dashboard to manage.View larger
Independent hotelsPrivate villasSmall resortsHospitality operators
01 / The reason

Your reports tell you what happened.
What comes next?

Your PMS, POS, payroll and accounting reports each tell part of the story. But the monthly conversation can still feel scattered: too many files, too many numbers and not enough clarity about what deserves attention.

The Boutique Operating Review brings the completed month into one repeatable review structure — so the team can discuss the right questions, with the right context.

Less time gathering the story.
More time understanding it.
02 / The rhythm

One completed month.
One clearer review.

Designed as a practical review layer alongside your existing systems — not a replacement for them.

01 — PREPARE

Enter the figures.

Check your completed-month figures, set the property context and enter the month once.

02 — REFRESH

Update the review.

In Google Sheets, select TheGMDesk → Update Monthly Review from the top menu.

03 — DECIDE

Discuss what matters.

Review the Dashboard, Operating Signals and Review Questions. Agree the next action and its owner.

03 / Inside the system

Made to be read.
Not just filled in.

Three connected views turn the month into a focused operating conversation.

Preview of Review Dashboard with monthly hotel KPIs and trend charts
01

Review Dashboard

A calm overview of occupancy, ADR, RevPAR, revenue, profitability and year-to-date movement.

Preview of the Monthly Data Input page where completed-month figures are entered
02

Monthly Data Input

Enter checked monthly figures once, using the source reports you already rely on.

Preview of the Review Questions page with practical monthly review prompts
03

Review Questions

Guided questions help the team turn the numbers into discussion, decisions and follow-through.

04 / Operating signals

Know where to look a little closer.

Not every movement is a problem. The workbook uses configured review thresholds to flag areas that may need attention — a starting point for investigation, not an automatic diagnosis.

Review thresholds are adjustable to suit the property. The underlying numbers still need to be checked against your source reports.

Illustrative review signalsMonthly review
Occupancy performanceHealthy
OTA channel mixWatch
Retained operating profitReview
Illustrative status labels only — not live property data or a workbook screenshot.
What changed

Spot the movements that shaped the month.

What needs attention

See which thresholds deserve discussion.

What affects profit

Look beyond top-line revenue into cost and mix.

What happens next

Move from a review conversation to practical actions.

05 / Designed for

Smaller properties. Serious decisions.

Built for independent hospitality teams who want more clarity without another complex platform.

  • Owners and investors reviewing monthly property performance
  • General managers and operators preparing owner reviews
  • Finance leads and department heads working from completed reports
  • Hospitality consultants supporting a licensed client business

This is a monthly review tool — not PMS, POS, booking software, audited accounts or a live data integration.

06 / Begin with clarity

A better monthly conversation starts here.

A practical operating review system, already structured for boutique hospitality. Keep your existing reports. Make better use of them.

Digital delivery through Gumroad · Requires Google Sheets

The boutique operating review
$67 USD
One-time purchase · Single-business license
  • Private Google Sheets workbook copy
  • Setup and monthly review workflow
  • Review Dashboard and Operating Signals
  • Guided Review Questions
  • Access, Quick Start and Setup guides
  • Monthly Review Guide, Metrics Glossary and FAQ
  • Single-business license documentation
Get the Review System
07 / Good to know

Questions, answered.

The details that matter before you begin.

Is this hotel management software?

No. It is a Google Sheets-based monthly operating review system. It does not replace your PMS, POS, channel manager, accounting system or professional financial advice.

Where do the figures come from?

From your completed-month PMS, POS, payroll, channel and accounting reports. Check the numbers and setup carefully before entering them; inaccurate inputs can distort the review metrics.

How do I get started after purchase?

Use the access link to make your own editable Google Sheets copy. Rename it and move it into a clearly named folder in your Google Drive so you can find it again. Complete Setup & Start, then enter the completed month.

Where is the TheGMDesk refresh menu?

Look in the top Google Sheets menu bar, immediately to the right of Help. Allow the workbook to finish loading; if the menu does not appear, refresh your browser. Select TheGMDesk → Update Monthly Review, then check Review Dashboard, Operating Signals and Review Questions.

Why does Google ask me for authorization?

The workbook uses Google Apps Script to update the review pages in your copy. Google may request permission the first time you use a menu action. This is separate from an expired API key; the standard monthly review does not require an external AI API key. Review the permission screen before approving.

Why are some worksheets hidden? Is my data being sent elsewhere?

Hidden tabs contain supporting calculations and workbook logic. They help simplify navigation and reduce accidental formula changes; they are not a separate database or security boundary. Your Google Drive sharing settings control access to the file. Editors can inspect the script under Extensions → Apps Script and generally reveal hidden tabs using View → Show. Check the script and permissions independently when assessing data access.

Can I share the workbook with my team or clients?

The single-business license permits access for authorized owners, GMs, accountants and other relevant team members or advisors working for the same licensed business. It does not permit distribution to unrelated third parties, other properties or separate clients. Unauthorized redistribution may lead to termination of the license and denial of future downloads, updates or support, subject to the license terms and applicable law. It does not automatically lock an existing Google Sheet.

Do I need integrations or a subscription?

No live software integrations or recurring subscription are required for the standard workbook. You enter the completed monthly figures yourself and run the built-in review refresh.

Is a personal walkthrough available?

You can submit an enquiry for an optional 30-minute online walkthrough. Tell us what you would like to discuss; we will review your request and contact you about possible next steps. Enquiring does not book a session or guarantee complimentary support. Please read the supplied buyer documentation first.

Where can I get help?

Start with the included Quick Start Guide and Buyer FAQ. For a specific problem, email stevedframe@gmail.com with your order email and the error text or a screenshot. Avoid emailing confidential operating data.

08 / Optional personal guidance

Need a little
more guidance?

Every property operates differently. If you'd like additional support with The Boutique Operating Review, you can enquire about a 30-minute online walkthrough.

Tell us what you'd like to cover. We'll review your enquiry and get back to you by email to discuss whether a walkthrough is the right next step.

Start with the buyer guides.
Please read the Access Instructions, Quick Start Guide and other supplied buyer documentation before requesting individual assistance. The optional walkthrough is not a replacement for these resources.

Enquiry only · No automatic booking · Any fee or scope will be discussed separately

Walkthrough enquiry

Tell us what you need.

Please don't submit passwords, guest information or confidential financial data.

Submitting this form does not confirm an appointment or a complimentary session. We'll reply to discuss the most suitable next step.

TheGMDesk / Boutique hospitality

Make room for a clearer review.

Get the Review System